Madrid Private Airport Transfer with 1-Hour City Highlights Ride

Of course, that is one of the main benefits of having a Welcome experience. You can customize every last bit of the experience, from points of visit to time spent per landmark to adding in an extra food stop.

Once you complete your booking you will receive a confirmation email. Feel free to reach out to our customer service team at [email protected] for any specific questions regarding your booking.

Any cancelation that is requested up to 24 hours prior to the operation time is entitled to a refund of 80%  

In case of cancellation in less than 24 hours prior to the operation time or in case of no-show of the customer, you are not eligible for any form of refund. 

An official tour guide is not included because the overall experience is centered around the driver and the local’s perspective. Although the drivers are very knowledgeable regarding the points of visit, at no point can they be compared with a licensed tour guide who can give more in depth information regarding historic facts and information. If you would like to include an official tour guide in the experience please let us know via email after the booking is completed.

The drivers are trained to adapt the experience depending on the type of participants. Whether you have kids or elders participating, the drivers know exactly how to handle special requests and provide an enjoyable experience accordingly.

Rides must start or end at your hotel or place of stay, we don’t offer direct rides between two transit points (like airport to port or airport to airport). However, if you need this type of route, the driver can extend the ride by +1 hour and you can pay through the app.