The Best of Madrid in 2 Hours

Please note that the Welcome Drivers are not licensed to be your official tour guide at the local attractions and therefore will not accompany you into the sites. You may, however, hire a professional tour guide at an extra cost.

Your Welcome Driver will provide you with their local knowledge and personal recommendations between stops. Since your safety is Welcome’s top priority, please refrain from distracting the driver during demanding driving conditions.

Your Welcome Driver will drop you off and pick you up as close as possible to your stop whilst always respecting local traffic laws.

Once you complete your booking you will receive a confirmation email. Feel free to reach out to our customer service team at [email protected] for any questions regarding your booking.

Any cancelation that is requested up to 24 hours prior to the operation time is entitled to a refund of 80%  

In case of cancellation in less than 24 hours prior to the operation time or in case of no-show of the customer, you are not eligible for any form of refund. 

Of course, that is one of the main benefits of having a Welcome experience. You can customize every last bit of the experience, from points of visit to time spent per landmark to adding in an extra food stop.

Hey there! Just a quick note: our transfer pickups are set within the city (usually from a Hotel or residential address) to make your journey smoother. But no sweat! If you're arriving at an airport or port, you can book a transfer to the city center and share your transfer number with our support team so that we can combine the two, and we'll ensure a seamless transition to your destination so that you can start a great sightseeing ride. Let's make your travel experience a breeze!