Madrid Chauffeur Service: Drive arround the City with a Local

About the ride

Enjoy your travel to a maximum

Private

You will be picked up by a personal driver at a convenient place and time

Comfortable

Enjoy your trip in a nice air-conditioned vehicle with Wi-Fi

Customizable

Pick the stops and the time you spend on each one

Efficient

Spend less time finding locations and waiting, and more time enjoying your travel

Professional

We hand-pick the best, friendliest and most knowledgeable drivers in the city

Reliable

Our customers rate us excellent on Tripadvisor and other platforms

Included in the price

Hotel pickup and drop-off
Fuel and Tolls
All taxes, fees and handling charges
Free Wi-Fi on-board
Personal English-Speaking professional Driver
Water

Not included

Entrance fees for all attractions
Other beverages and meals
Tips and gratuities

Frequently asked questions
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Can I customize the tour based on my needs?

Of course, that is one of the main benefits of having a Welcome experience. You can customize every last bit of the experience, from points of visit to time spent per landmark to adding in an extra food stop.

What happens after I book?

Once you complete your booking you will receive a confirmation email. Feel free to reach out to our customer service team at [email protected] for any specific questions regarding your booking.

What is the cancellation policy?

Any cancelation that is requested up to 24 hours prior to the operation time is entitled to a refund of 80%

In case of cancellation in less than 24 hours prior to the operation time or in case of no-show of the customer, you are not eligible for any form of refund.

Will there be an official tour guide?

An official tour guide is not included because the overall experience is centered around the driver and the local’s perspective. Although the drivers are very knowledgeable regarding the points of visit, at no point can they be compared with a licensed tour guide who can give more in depth information regarding historic facts and information. If you would like to include an official tour guide in the experience please let us know via email after the booking is completed.

Do I need to be in a good physical shape?

The drivers are trained to adapt the experience depending on the type of participants. Whether you have kids or elders participating, the drivers know exactly how to handle special requests and provide an enjoyable experience accordingly.

Can I bring my luggage with me?

Yes, you’re absolutely welcome to bring your luggage along during your experience. Just make sure to mention the number of suitcases in the notes section when booking. This helps us assign the right vehicle so everything fits comfortably and there are no issues on the day.

Useful tips
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Summer Essentials

In the summer months, the sun is especially strong (even on cloudy days) so we recommend that you wear a hat, sunglasses, and sunscreen to protect yourself. Also, be sure to drink enough water throughout the day to stay hydrated.

Local Currency

We recommend you always keep local currency on you as many local merchants do not accept cards as payment.

Why Travelers Love This Ride

✔ More relaxed than walking tours

✔ No rushing or waiting for groups

✔ Perfect for families & couples

✔ Great for short stays or layovers

✔ Driver gives local tips and hidden gems

✔ Great photo opportunities

✔ Door-to-door comfort

Terms of service
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Please note that the Welcome Drivers are not licensed to be your official tour guide at the local attractions and therefore will not accompany you into the sites. You may, however, hire a professional tour guide at an extra cost
Since your safety is Welcome’s top priority, please refrain from distracting the driver during demanding driving conditions
Your Welcome Driver will drop you off and pick you up as close as possible to your stop whilst always respecting local traffic laws